Troubleshooting

Refer to the troubleshooting page for help if you are experiencing problems with your Moto E4.

If you want to diagnose whether your problem is software or hardware related—including backing up and restoring your device—download the Rescue and Smart Assistant app.

Background and Information

The Motorola Moto E4 was released in June 2017. The device has a 5-inch 720p LCD display, a quad-core Snapdragon 425 processor with 2GB of RAM, and 16GB of storage. Most surprisingly is that the Moto E4 comes with a fingerprint sensor, technology normally found in more expensive phones, on the front of the phone.

The Moto E4 is relatively cheap, and has been commonly reviewed to be a good starter phone for teens or people unfamiliar with Android phones. A few notable drawbacks of the Moto E4 are its poor battery life, and ability to run hot while playing games.

Additional Information

Moto E4 Product Page

Wikipedia: Moto E4

Comparing the Moto E4 to Other Phones