Troubleshooting

Find help for common issues with the Sony Xperia XA1 here.

Background

The Sony Xperia XA1 is a mid-range smartphone that was first released in 2017 by Sony. The device features a 5-inch HD display with a resolution of 1280 x 720 pixels and is powered by an octa-core MediaTek Helio P20 processor clocked at 2.3GHz. It comes with 3GB of RAM and 32GB of internal storage, which can be expanded up to 256GB via a microSD card.

The Xperia XA1 sports a 23-megapixel rear camera with an f/2.0 aperture and a 24mm wide-angle lens, which is capable of capturing high-quality images even in low light conditions. It also has an 8-megapixel front-facing camera with an f/2.0 aperture and a 23mm wide-angle lens, which is great for taking selfies and making video calls.

In terms of connectivity, the device supports 4G LTE, Wi-Fi 802.11 a/b/g/n, Bluetooth 4.2, and NFC. It also comes with a 3.5mm headphone jack and a USB Type-C port for charging and data transfer. The device runs on Android 7.0 Nougat out of the box, which can be upgraded to Android 8.0 Oreo.

The Sony Xperia XA1 is powered by a 2300mAh battery that can provide up to 11 hours of talk time and up to 560 hours of standby time. It is available in four different colors: Black, White, Gold, and Pink. Overall, the Xperia XA1 is a solid mid-range device that offers a great camera, decent performance, and a stylish design at an affordable price point.

While the Sony Xperia XA1 has many impressive features, it is important to acknowledge that some users have reported issues with the device. One common complaint is that the battery life is relatively short compared to other devices in its class, which may require users to carry a charger or power bank with them. Additionally, some users have experienced performance issues, such as lag or freezing, particularly when running multiple apps at once. Despite these concerns, many users have found the Xperia XA1 to be a reliable and affordable smartphone option.

Identification

The Sony Xperia XA1 can be distinguished from other phones in several ways. Firstly, it is important to check the model number of your phone. Do this by going to settings > system > about phone. Towards the bottom of this page you will see the model number. The model number for the phone we are providing these guides for is G3123. The Sony Xperia XA1 has a unique and recognizable design that is sleek and stylish, with thin bezels and a seamless body. It also features a high-quality camera with a 23-megapixel sensor, which sets it apart from many other mid-range devices. Additionally, the Xperia XA1 offers expandable storage up to 256GB via a microSD card, which is a feature not commonly found in other smartphones in its price range. The device also has a USB Type-C port for charging and data transfer, which is becoming increasingly popular among newer devices. Overall, the Sony Xperia XA1 stands out among other phones due to its combination of style, camera quality, expandable storage, and modern connectivity options.

Technical Specifications

  • Chipset: Mediatek MT6757 (Helio P20)
  • CPU: Octa-core 64-bit (4x Cortex A53 2.3Ghz-4x Cortex A53 1.6Ghz)
  • GPU: Mali T880 MP2
  • RAM: 3 GB
  • Storage: 32 GB, up to 256GB microSDXC
  • Battery: non-user removable Li-ion 2300 mAh
  • Front camera:
    • 8 MP 1/4'' Exmor RS for mobile camera sensor
    • 23mm Wide Angle Lens and f/2.0 aperture
    • SteadyShot
  • Rear camera:
    • 23 MP , 1/2.3'' memory-stacked IMX-300 image sensor
    • Exmor RS for mobile (1.12μm)
    • LED flash, Hybrid Autofocus, Quick Launch & Capture
    • 5x Clear Image Zoom
    • 24mm Wide Angle Lens, f/2.0
    • Full HD 1080p@30fps video recording, SteadyShot
  • Connectivity:
    • Wi-Fi
    • NFC
    • GPS/GLONASS
    • Bluetooth 4.2
    • USB 2.0 (Type-C port, USB charging, Quick Charge Pump Express Plus 2.0)
    • 3.50 mm (0.138 in) headphone jack
  • Models:
    • Single SIM: G3121, G3125, G3123
    • Dual SIM: G3112, G3116

Additional Information

Sony Xperia XA1 (G3123) Amazon

Full Phone Specifications

Xperia FAQ

Xperia Forum