Introduction
Use this guide to remove the earpiece speaker in the Motorola Moto E4 Plus (XT1771).
Before you begin, download the Rescue and Smart Assistant app to backup your device and diagnose whether your problem is software or hardware related.
Before disassembling your phone, discharge the battery below 25%. If your battery is swollen, do not heat your phone. Swollen batteries can be very dangerous, so wear eye protection and exercise due caution, or take it to a professional if you're not sure how to proceed.
You’ll need replacement adhesive to reattach components when reassembling the device.
Tools
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Insert the edge of the spudger into the notch on the bottom right corner of the phone.
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Twist the spudger to start releasing the back cover from the phone.
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Slide the spudger along the bottom edge to separate the back cover from the phone.
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Insert an opening pick underneath the bottom left corner of the motherboard cover.
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Slide the opening pick between the cover and the second SIM tray to release the plastic clip.
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Insert an opening pick underneath the bottom right corner of the motherboard cover.
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Use the opening pick to pry up the motherboard cover.
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Use the edge of a spudger to pry up and disconnect the battery flex cable from the motherboard.
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Use the edge of a spudger to pry up the flap of the ZIF connector located below the SIM slot on the left side of the motherboard.
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Use a pair of tweezers to pull the power and volume button flex cable out of the ZIF connector.
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Use the tip of a spudger or an opening pick to pry up the flap of the ZIF connector, located in the bottom right corner of the motherboard.
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Use a pair of tweezers to pull the display flex cable out of the ZIF connector.
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Grasp the motherboard by the top corners and remove it by lifting up and pulling it carefully out of its recess.
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Apply a heated iOpener to the upper part of the phone for about 30 seconds to loosen the adhesive beneath the earpiece speaker.
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To reassemble your device, follow these instructions in reverse order.