Introduction

How remove the outer casing

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    • Lay device face down on surface.

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    • Heat the left and top edges with hairdryer for one minute.

    • Move hairdryer back and forth to evenly heat up surface.

    • Caution: directly heating the screen can melt or distort the screen.

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    • Use tweezers to hold Palm right side down on it's side.

    • Use a plastic opening tool to pry open front and back casing.

    • If you are unable to open you may need to heat with hairdryer for longer.

    • Be sure not to touch case directly with fingers, it will be hot!

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    • Leave plastic opening tools in between front and back casing.

    • Rotate Palm and repeat steps 2 and 3 for right and back edges.

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    • Now pry open front and back casing with plastic opening tools.

    • Separate front and back casing completely.

    • Power button will fall off once front and back casing have been removed. Be sure not to lose it.

Anthony Platt

Member since: 09/02/10

66 Reputation

One comment

So...This given by my grandmother and it is out of battery. Unluckily, it won't charge, because the %#*@ old battery had gone kaput. I had a hard time finding one that might be suitable, and turnout that I need to insert it into the device and connect it to the circuit board. I have some solid soldering skills, but without a heat gun, the andonized cover won't come off. And what's more, I jammed a pencil tip into the "reset" hole when trying to reset the device. Thinking the big opening was a kind of cover-releasing button...I was just having a whole lot of trouble and thinking too much. !&&*.

Xavier Jiang -