Introduction

When a Chromebook is plugged into an outlet with a working adapter, but the device will neither charge or power on, this is a sign that the charging port is damaged and needs to be replaced. This guide shows how to replace a defective charging port for a Poin2 Chromebook 11.

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    • Power down the Poin2 Chromebook 11 and disconnect the power adapter.

    • Close the Chromebook and position it with the base facing up.

    • Use a #0 Phillips screwdriver to unscrew the ten 7mm screws that hold the base to the rest of the frame

    • Poin2 Chromebook 11 does not have screws under its rubber feet at the base.

    Rubber feet at the base DO have screws. I broke mine not knowing this.

    Marty -

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    • Insert a 1cm-wide plastic opening tool between the base and top frame.

    • Applying pressure up and down with the tool may be necessary. When you hear a "click," this indicates the separation of the frame.

    • Pry (up and down) around the entire border of the Chromebook to separate.

    • Use your hands to gently lift the base away from the frame.

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    • Disconnect the white 8-wire battery connector from the motherboard using a spudger to push the two L-shaped clips out of the port.

    • The connector is a tight fit and requires careful pressure for release.

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    • Remove the six 4mm screws using a Phillips #0 screwdriver.

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    • Lift the battery from the frame.

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    • The changing port is located on the upper-right corner of the computer.

    • Disconnect the charging port from the motherboard using a spudger to push the 4-wire connector out from the port.

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    • Remove silver tape covering hinge.

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    • The metal hinge at the top right corner must be lifted to access the charging port.

    • Use a Phillips #0 screwdriver and remove the two 7mm screws from the hinge.

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    • Pry the metal hinge up, until it sits perpendicular to the motherboard.

    • The metal hinge is a tight fit and requires careful strength when lifting.

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    • Use tweezers to gently pull the charging port out of the frame.

    Have a chrome book 11 C81C13 / made 2019 . The port is captive"? Connected to almost everything and wifi etc; function's work"! Network on mobile data work “ yet if I try to connect the mobile network on the cell phone ? It with bring all function's displaying that there is signal frequency's etc but the display of the actual funtion. [ Internet does not appear on the computer screen ! ] If I go into a business or use some one other fell mobile data it work's ?. Recommendations".

    romansrnoel@gmail.com -

Conclusion

To reassemble your device, follow these instructions in reverse order.

Jesse Johnson

Member since: 06/10/17

330 Reputation

2 comments

Great, Now where can I find this part to fix my laptop???

marrowii -

where do I buy the new port???

rhena9 -