Introduction
This guide demonstrates how to use SAFE_MODE, a 3ds family recovery feature able to fix damaged system titles, as well as other software issues. It's demonstrated here on a 2DS XL, but the process is the same for all 3ds family systems
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Ensure the console is powered off
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Hold the buttons (L) + (R) + (A) + (D-Pad Up)
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Without releasing the other buttons, press the power button
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Conclusion
If your issue persists after following this guide, a system format may fix it. Or, if you'd prefer to keep your data, you can post a question in the Answers Forum