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Troubleshooting

Find help for troubleshooting your HP 15-dy2072dx here.

Background

A part of HP's Laptop 15 series, the HP 15-dy2702dx is an affordable touchscreen laptop designed to provide students or businesses with all-day performance. Its thin and light design make it portable for performance on the go.

Identification

This HP 15 Series laptop can be identified by model number 15-dy2702dx, which is printed on the bottom of the laptop. It comes in the color "Natural Silver" and has a black display bezel.

The exterior of the laptop is plastic, and it has one USB-C port, two USB-A ports, a headphone jack, HDMI port, charging port, and SD card reader.

Technical Specifications

Display

  • 15.6-inch diagonal HD (1366 x 768), touchscreen, micro-edge, BrightView display, 220 nits, 45% NTSC color gamut

Processor

  • Intel Core i3-1115G4 (up to 4.1 GHz with Intel Turbo Boost Technology, 2 cores, 4 threads, 6 MB L3 cache)

Graphics

  • Intel UHD Graphics (Integrated)

Storage

  • 256 GB PCIe NVMe M.2 SSD

Memory

  • 8 GB DDR4-3200 MHz RAM (1 x 8 GB)

Wireless

  • Realtek RTL8822CE 802.11a/b/g/n/ac (2x2) Wi-Fi
  • Bluetooth 5

Battery

  • 3-cell, 41 Wh Li-ion
  • Up to 8 hours and 30 minutes of mixed usage
  • Up to 11 hours of video playback

Dimensions

  • 35.85 x 24.2 x 1.79 cm (14.1 x 9.5 x 0.70 in)
  • Weight: 1.69 kg (3.74 lb)

Ports

  • 1x 5 Gbps SuperSpeed USB Type-C ports
  • 2x 5 Gbps SuperSpeed USB Type-A ports
  • 1x HDMI 1.4b port
  • 1x AC smart plug
  • 1x headphone/microphone combo jack
  • 1x multi-format SD media card reader

Webcam

  • HP True Vision 720p HD camera with integrated dual array digital microphones

Audio

  • Dual speakers

Additional Information