Back Cover
Tools
These are some common tools used to work on this device. You might not need every tool for every procedure.
Troubleshooting
For additional help on the Motorola Moto G7 Play, review our troubleshooting page.
If you want to diagnose whether your problem is software or hardware related—including backing up and restoring your device—download the Rescue and Smart Assistant app.
Background and Identification
The Motorola G7 Play was released in January of 2019. The device is equipped with an Android 9 Pie operating system. There are several variations for the G7 series, such as the Moto G7, Moto G7 Power, and Moto G7 Plus.
One of its major features is its textured back that has concentric circle patterns to make it scratch resilient. It is also the most affordable phone in the G7 series with a price of $199. Many of the common problems related to this device lie in the software operating system.
Sources: Moto G7 Play Review, Motorola Moto G7 Play Models, Motorola Moto G7 Common Issues
Specifications
Performance
Processor: Snapdragon 632
Operating System: Android 9 Pie
Memory (RAM): 2 GB
Internal Storage: 32 GB
External Storage: MicroSD Card (up to 512 GB)
Battery
Battery Size: 3000 mAh, embedded
Charger Type: USB-C
Charging: 10W rapid charging
Display
Display Size: 5.7”
Display Technology: IPS LCD
Aspect Ratio: 19:9 (1512x720)
Design
Dimensions: 147.3 mm x 71.5 mm x 7.99 mm ''
Weight: 149 grams
Ports: USB-C, USB 2.0, 3.5mm headphone jack
Body: Plastic resin, water repellent design with P2i nano-coating
Fingerprint Sensor: Yes, on the rear of the device
Camera
Rear Camera: 13 MP, f2.0, PDAF, 1.12um pixels, LED flash
Rear Camera Features: Burst shot, Auto HDR, Timer, ZSL, High-res zoom, Portrait mode, panorama, manual mode, RAW photo output, Spot Color, Best shot, Google Lens™ integration
Rear Camera Video Capture: 1080P (30 fps), 720P (30fps), 480P (30fps), 4K video
Rear Camera Video Features: Slow motion video, Timelapse video, Hyperlapse video, Snap-in video recording, video stabilization, Youtube Live Stream
Front Camera: 8 MP, F2.2
Flash: Yes, LED flash
Audio
Speakers: 1 speaker
Microphones: 2 microphones
Headphone Jack: 3.5mm
Source: Moto G7 Play Specifications